Marcus founded Medialab back in 2005 with a team of three. A lot has changed since then! He remains at the helm, driving the evolution of the agency and ensuring our business strategy is always informed by data and insight.

“Innovation has always been the key to our business success and our forward-thinking approach has made me hugely proud of how far we’ve come. As the team will testify, I can’t help but get involved with our clients to help build strong partnerships and ensure everyone is happy.”

We should point out that Marcus also makes the tea on occasion… although he can be a bit of a coffee diva! Make sure you get the coffee to froth ratio just right!

Suzy joined in 2019 as Director of Strategy to continue to develop Medialab’s business development strategy and deliver successful outcomes for our client partners. She has over 20 years’ experience in media agency and media owner organisations, such as Mirror Group, Exterion Media, Mindshare and Carat. Suzy has worked in roles across Client Leadership, Business, Development, Insights and Commercial Strategy, with experience of a number of categories including FMCG, charity, Retail and Financial Services.

Outside of work, Suzy has a massive love of country music and one of her lifetime highlights was a trip to Nashville for their famous country music festival. Yee haw!!

As one of the founding members of Medialab, Ben has been a driving force in helping to grow the agency and ensure we always practice what we preach.

He wears a few hats but Ben primarily oversees the media sales division, ensuring we’re partnering with the most relevant brands and media to achieve the highest possible ROI for our clients.

As well as his many operational roles at Medialab, Ben has become our data guru, ensuring we’re always ahead of the curve when it comes to data protection and legislation. His extensive data protection knowledge goes down well at dinner parties…

Charlotte joined our broadcast division in 2017 to help evolve our TV planning offering. She oversees the performance TV planning and ensures we always achieve the best possible ROI for our clients.

Charlotte brings a wealth of TV experience, having worked in the industry for over 20 years in senior agency roles and her own successful media consultancy. She’s worked with a wide range of clients across the commercial and not-for-profit sectors.

As well as her passion for TV, she also loves shopping around for a great deal… so much so in fact that she’s been an Ebay queen since 2002!

Stewart provides invaluable strategic counsel for the Medialab Board to help drive agency growth and innovation, with a specific focus on data and digital tech.

He has over 20 years’ experience in general management, advisory and board level senior executive roles in marketing, direct marketing, digital media and technology.

Stewart is most widely known for his previous position as CEO at Starcom MediaVest Group UK, and his current role as Chairman at MiQ (formerly MediaIQ).

He was also included in The Drum’s prestigious 2018 Digerati list!

Having held various senior marketing positions in client-side businesses over the past 15 years, Kirsty brings to Medialab a wealth of knowledge about the needs of our existing and potential client partners and will be pivotal in helping us to build on our existing product, to directly address these needs.

At Medialab, Kirsty will be operating in the position of Commercial Director… She will however, continue in her existing role of “Chief Customer Experience Officer” to her adventurous 5 year old son and fiery 2 year old daughter.

A keen believer that successful businesses are those who embrace diversity, Kirsty was one of the three founders of the group “Bloom,” a mentoring and networking group set up for women in the communications industry. This year, Bloom will be celebrating its 10th successful year in operation https://www.bloomuk.org/

Will joined Medialab in the early days, back in 2006. He was brought on board to establish the granular, data-driven approach we’re now known for.

Will has been instrumental in helping to develop a digital agenda to sit alongside the offline work Medialab does, as well as developing our robust campaign planning framework.

His biggest buzz is over-achieving for a client with our integrated media solutions… that and getting his head stuck into a good old spreadsheet. There’s no data problem Will can’t solve!

Alex is a founding member of Medialab and has helped build the agency and grow and nurture our amazing team over the years.

He oversees the digital and data insight development at Medialab - now one of the core services we provide. Alex focuses on strategic planning for key clients and is always on the lookout for fresh ideas to continue to innovate our offering for clients.

He also likes to ensure our brilliant team are motivated and happy… plus he manages the finance team so it’s his job to make sure everyone gets paid on time!

Nick joined Medialab in 2018 to head up our brand division. He works with our clients to integrate brand activity and direct response and support them both in the short and long-term.
Nick has over 20 years’ brand experience across senior agency and client-side roles including media agency Mindshare, creative agencies AMV and DDB London, Bulldog Skincare for Men and Selfridges. He’s worked on some of the best-loved brands in the UK, from Marmite and Heinz to National Trust and first direct.

As well as his passion for integrating brand marketing and direct marketing to drive results, Nick is also a keen cyclist and self-proclaimed ‘Mamil’ (middle aged man in Lycra).

Chrissy comes to us with over 20 years senior level HR experience, with a wealth of experience working in a variety of industry sectors. Chrissy ha a proven track record in supporting businesses in the development and implementation of HR framework, Recruitment and everything in between.

As Head of HR and Talent for Medialab, Chrissy will focus on the most important part of the business, OUR PEOPLE!

With responsibility for the entire Employee lifecycle her focus is to maintain the fantastic working culture we have as we continue to grow and expand.

Tony heads up our digital division, leading on digital strategy, operations and reporting. He oversees the day-to-day running of digital media planning and buying for Medialab.

Tony works closely with our clients to ensure we deliver market leading digital solutions with the highest ROI. He’s always seeking out new opportunities to drive innovation with the work we do for our clients.

Tony has over 16 years’ experience delivering media solutions at both large network and independent agencies, including PHD, MC&C, MEC and Total Media. He’s also a keen rock drummer in his spare time… much to the annoyance of his wife!

Alan heads up our data division, leading a team of talented data scientists and engineers to deliver bespoke data solutions and ensure data is at the heart of everything we do at Medialab.

He develops data products and services to support client growth and uses data to help solve business problems and inform marketing strategy.

Alan has over 20 years’ experience in data analysis and strategy in senior agency roles and his own successful consultancy business Datalytics, which was bought by iris Worldwide in 2013.

One of the many Medialab cycling fans, he spends his weekends cycling around the Surrey hills.

Clare joined Medialab at the beginning of 2019 as Marketing Manager and works to increase the visibility of Medialab’s profile in the industry via online and offline content generation.

She has over 8 years’ experience in media, and specifically the audio sector, as prior to joining Medialab she worked both agency and media owner side at RadioWorks, Bauer Media and Global.

She is also obsessed with cheese and can be often found taking photo of her meals for her food blog!

As campaign director, James works across our account teams to ensure our clients receive the very best client service from Medialab.

He works with a wide range of clients including Great Ormond Street Hospital, PETA, St Mungo’s and is a key member of our DMA Gold Award-winning National Trust account team.

James has over 25 years’ experience in media planning with specialist experience in offline channel planning.

He’s a firm believer that ‘the early bird catches the worm’ and is always here bright and early to open the Medialab office!

Steve joined Medialab in 2017 to head up our broadcast division and continue to evolve our TV planning and buying offering for clients.

With over 40 years’ experience, he’s regarded as one of the most experienced and knowledgeable TV buyers in the industry. Steve never fails to get the best in market deals for clients.

Prior to joining Medialab he was at JAA for 22 years, where he managed some of the UK’s biggest TV accounts, including Barnardo’s, Ford, Tesco, Mars UK, Save the Children and Macmillan.

Steve’s also an avid biker and commutes on a Harley Davidson every day. Beats getting the Tube!

As senior account director Matthew leads some of our key client accounts, including Age UK, Alzheimer’s Research UK, Smile Train and Woodland Trust.

An experienced planner across offline and online channels, he takes a media neutral approach to planning client campaigns and is always focused on maximum effectiveness.

Matthew is also a self-confessed data geek who loves to get stuck into data visualisation in tools such as Tableau or Medialab’s Apollo.

As business director Felicity heads up some of our key client accounts, planning and delivering integrated acquisition campaigns.

She works with multiple charity clients, including National Trust, Barnardo's and Royal British Legion as well as commercial clients such as Direct Wines and Harry’s.

One of Felicity’s proudest Medialab moments to date is winning the DMA Gold Award for Best Customer Acquisition in 2017 for her team’s work with the National Trust. Although getting her Blue Peter badge is a close second in terms of key life achievements.

She’s also an identical, mirror image twin!

As one of our senior planners and client lead Alf is responsible for media strategy, campaign delivery and strategy innovation.

He leads some of our key charity client accounts, including Scope, Friends of the Earth, Shelter and St Mungo’s.

Alf has over 12 years’ experience in online and offline marketing in the charity sector, having held in-house marketing roles at Friends of the Earth and Shelter.

He holds the Medialab record for posting the most cat memes on Workplace and is a huge fan of Bill Murray… so much so that he has a framed picture of him above his fireplace!

Glyn joined our data division, DataLab, way back in 2003. He leads our data engineering team in our Portsmouth office.

As one of our chief data gurus, Glyn is continually developing our data capabilities, processes and automations to enhance Medialab’s data offering for clients. He works across the planning, design, development and implementation of large-scale, bespoke customer SCV and CRM solutions.

Prior to joining Medialab, Glyn worked as a senior software engineer for clients such as Microsoft, Canon and Sony.

He’s also a whizz on the running track, having run the 100m race in 11.33 seconds. The Olympic qualifying time for London 2012 was 10.18 seconds in the men's race and 11.29 seconds for women, so not far off!

As business director Mark heads up some of our key accounts to help clients shape their TV planning to deliver sustainable business growth with maximum ROI.

He has over 20 years’ experience in TV trading, planning and buying at both large network and independent agencies, including M2M and Starcom MediaVest Group.

Mark is passionate about maximising value for clients with an emphasis on providing competitive advantage.

He’s also an avid cyclist and has cycled Land’s End to John O’Groats, as you do!

As business director Owen heads up some of our key client accounts, planning and delivering integrated campaigns for successful product launches, acquisition and retention.

He works with multiple charity clients, including Macmillan, Scope, VSO and Alzheimer’s Society as well as commercial clients such as Echo.

Owen has over 15 years’ experience in planning and managing marketing campaigns for a range of brands across both agency and client-side.

His powers of persuasion also extend beyond the word of media, having been part of a team that won investment for a business idea on the show Dragons Den!

Jonny heads up the media sales team and works with our valued media partners such as the N Brown Group, Lewthwaite’s and Cotton Traders to create revenue through inserts, digital and partnerships.

He has worked in a wide range of sectors and understands the importance of connecting brands to audiences that complement each other for maximum ROI.

In his spare time, you will find him attempting to eat his way through the capital’s culinary delights, hoping the service rivals the standard Medialab deliver.

Charles is one of our senior planners, working closely with Will and Alex to lead our account teams, having joined Medialab as a senior account executive over 6 years ago.

His delivers successful outcomes for our clients through innovative integrated media campaigns informed by data and insights. Prior to Medialab, Charles managed key accounts at a creative agency and is always looking for new ways to inject more creativity into our work.

Charles has worked with a wide range of large and small charities and commercial partners, including British Red Cross, American Express, Post Office, Prostate Cancer UK and Macmillan.

His planning skills also came in very handy for his wedding planning too. If you’re looking for the ultimate wedding planning spreadsheet he’s your man!

As one of our Senior Account Directors, Dan is responsible for leading the strategy & implementation on several of our key accounts to ensure continued data driven success for our clients.

Dan has independent & network agency experience, both here in the UK and internationally. Having worked across a range of sectors, Dan is passionate about getting under the skin of his client’s campaigns to deliver the best possible results & solutions.

Having lived in Melbourne for two years, Dan needs no excuse to talk about experiencing life Down Under – the trouble is usually in getting him to stop!