Social Media Lead

Location: London, UK

Department: Digital
Type: Full time

Medialab is one of the fastest growing independent data marketing partnerships in the UK, offering media, marketing, digital and data services to a wide variety of clients.  We’re a team of 80 (and growing), based near Oxford Circus (although we are all working from home at the moment, due to Covid-19).

Fundamentally we believe the best business decisions are made when they are informed by data. Data is our heritage and has been at the heart of our business since inception over fifteen years ago.  We encourage, educate and help clients to use data in the most insightful way to plan and buy across all media channels and deliver the right media solutions for business success.

We’re a rapidly growing company which means there is lots of scope for you to develop your skills. We’re independently owned, which means there are no limits to what you can achieve. We’re also known as market-leaders in our field, and we have a very happy client base which we’re very proud of, including major brands such as American Express, Laithwaite’s Wine and SunLife as well as several charities, including The National Trust, Guide Dogs Association for the Blind and Alzheimer’s Society.

We’re a values-driven organization and it’s important to us that anyone who works here embodies these; they influence the way we behave internally and externally and help shape our culture. They impact everything we do from the way we welcome people into the business, to the way we build relationships with our clients, to the way we run meetings.  Our core values are:

  1. It’s up to us
  2. We help people flourish
  3. Our job’s never done
  4. We commit to doing the right thing
  5. We dig deeper to understand better

Interested in this role?

If you’d like to apply, then please do send a copy of your CV and a short cover letter explaining the reasons you would like to join this fast pace innovative team at Medialab to our HR team at;


The Role:

We are looking for an enthusiastic Social Media Director / Lead to join one of our fast paced, growing client teams. This is a growth role to help develop and accelerate Medialab’s social proposition.

Paid Social is currently Medialab’s largest digital channels.  We deliver effective performance for over 20 clients, predominantly across Facebook.  The activity is planned and optimised from within the account teams with all colleagues trained through BluePrint on key elements of Facebook delivery.  We are looking for experienced, collaborative talent to work across all account teams to help increase knowledge, further enhance planning and optimization and ultimately deliver even greater effectiveness from paid social for our clients.

This is a role that will require confidence, communication and collaboration working across numerous stakeholders within client teams and within client businesses.  We also value highly our transparent partnership with Facebook and all other social platforms and this candidate will become a key leader of those partnerships.

We believe that organic and paid social go hand in hand and looking for someone that can deliver a cohesive strategy and consult our clients on their organic activity and incorporate it into their wider marketing strategy.

We also have the opportunity to develop and diversify our client based as other platforms develop products for broader audiences and for deliver performance and fundraising eg. Snap, TikTok and Twitter. A large volume of our client partners utilize Facebook and our performance is consistently strong.  We are also developing a strong understanding of the relationship between TV and Facebook, a model that has accelerated through Covid. This candidate will have to be passionate about client service and the development of growth plans with clients but always in an integrated way, never as a paid social silo.


Required skills

  • Facebook expertise – operational and future facing
  • Experience across Twitter, TikTok and Snapchat
  • Client facing experience
  • Be collaborative – excited to work across teams
  • Ambition– to be part of a journey – to help build

Desired skills

  • Experience with Financial Services, Retail and/or the Charity Sector
  • Experience working with organic social either in agency or in house