Marcus Orme

Chief Executive Officer

Marcus founded Medialab back in 2005 with a team of three. A lot has changed since then! He remains at the helm, driving the evolution of the agency and ensuring our business strategy is always informed by data and insight.

“Innovation has always been the key to our business success and our forward-thinking approach has made me hugely proud of how far we’ve come. As the team will testify, I can’t help but get involved with our clients to help build strong partnerships and ensure everyone is happy.”

We should point out that Marcus also makes the tea on occasion… although he can be a bit of a coffee diva! Make sure you get the coffee to froth ratio just right!

Suzy Jordan

Director of Growth

Suzy joined in 2019 as Director of Strategy to continue to develop Medialab’s business development strategy and deliver successful outcomes for our client partners. She has over 20 years’ experience in media agency and media owner organisations, such as Mirror Group, Exterion Media, Mindshare and Carat. Suzy has worked in roles across Client Leadership, Business, Development, Insights and Commercial Strategy, with experience of a number of categories including FMCG, charity, Retail and Financial Services.

Outside of work, Suzy has a massive love of country music and one of her lifetime highlights was a trip to Nashville for their famous country music festival. Yee haw!!

Ben Ennis

Chief Operating Officer

As one of the founding members of Medialab, Ben has been a driving force in helping to grow the agency and ensure we always practice what we preach.

His role of COO involves wearing a few hats, including overseeing the media sales team (which was where it all started for him!) However, his time is largely spent focusing on ensuring the wheels of Medialab keep turning, being responsible for areas including HR, client and supplier commercial contracts, finance, data protection and information security – his knowledge of which goes down well at dinner parties!

Will Davis

Chief Data Officer

Will is the founder of our granular, data-driven approach to media planning and buying.

He lead the development of our digital and broadcast offering and major partner wins including National Trust, Guide Dogs and ClearScore.

Will now sits in the role of Chief Data Officer where he oversees our Apollo platform and team which is the embodiment of his data driven vision.

Will is passionate about helping clients achieve great results and helping his team flourish in their roles.

Stewart Easterbrook


Stewart provides invaluable strategic counsel for the Medialab Board to help drive agency growth and innovation, with a specific focus on data and digital tech.

He has over 20 years’ experience in general management, advisory and board level senior executive roles in marketing, direct marketing, digital media and technology.

Stewart is most widely known for his previous position as CEO at Starcom MediaVest Group UK, and his current role as Chairman at MiQ (formerly MediaIQ).

He was also included in The Drum’s prestigious 2018 Digerati list!

Alex Kirk

Managing Director

Alex is a founding member of Medialab and has helped build the agency and grow and nurture our amazing team over the years.

He oversees the digital and data insight development at Medialab - now one of the core services we provide. Alex focuses on strategic planning for key clients and is always on the lookout for fresh ideas to continue to innovate our offering for clients.

He also likes to ensure our brilliant team are motivated and happy… plus he manages the finance team so it’s his job to make sure everyone gets paid on time!

Nick Parker

Integration Director

Nick joined Medialab in 2018 to head up our brand division. He works with our clients to integrate brand activity and direct response and support them both in the short and long-term.

Nick has over 20 years’ brand experience across senior agency and client-side roles including media agency Mindshare, creative agencies AMV and DDB London, Bulldog Skincare for Men and Selfridges. He’s worked on some of the best-loved brands in the UK, from Marmite and Heinz to National Trust and first direct.

As well as his passion for integrating brand marketing and direct marketing to drive results, Nick is also a keen cyclist and self-proclaimed ‘Mamil’ (middle aged man in Lycra).

Charles Batchelor

Planning Director

Charles is one of our senior planners, working closely with Will, Alex and the Business Directors to lead our account teams, having joined Medialab as a Senior Account Executive over 8 years ago.

With the support of his team, he delivers successful outcomes for our clients through innovative integrated media campaigns informed by data and insights. Prior to Medialab, Charles managed key accounts at a creative agency and is always looking for new ways to inject more creativity into our work.

He works with a wide range of large and small charities and commercial partners, including SunLife, Guide Dogs for the Blind, British Red Cross, American Express, Anthony Nolan and PDSA.

Clare Davey

Marketing Manager

Clare joined Medialab at the beginning of 2019 as Marketing Manager and works to increase the visibility of Medialab’s profile in the industry via online and offline content generation.

She has 10 years’ experience in media, specifically the audio sector, as prior to joining Medialab she worked both agency and media owner side at RadioWorks, Bauer Media and Global.

She is also obsessed with cheese and can be often found taking photo of her meals for her food blog!

Steve Venes

Broadcast Director

Steve joined Medialab in 2017 to head up our broadcast division and continues to evolve our AV Buying &Planning offering for clients.
With over 40 years’ experience, he’s regarded as one of the most experienced and knowledgeable TV buyers in the industry. Steve never fails to get the best in market deals for clients.

Prior to joining Medialab he was at JAA for 22 years, before that he worked at a senior level at Mindshare, MediaVest , McCanns and the original Media Independent MBS.

Steve’s worked across the majority of advertising sectors and has managed some of the UK’s biggest TV accounts, including Ford, Tesco, Guinness, Mars UK; and in the Charity Sector 40+ clients..

Steve’s also an avid biker and in the “old days” commuted on his Harley Davidson every day. Beats getting the Tube!

Felicity Reid

Business Director

As business director Felicity heads up some of our key client accounts, planning and delivering integrated acquisition campaigns.

She works with multiple charity clients, including National Trust, Barnardo's and Royal British Legion as well as commercial clients such as Direct Wines and Harry’s.

One of Felicity’s proudest Medialab moments to date is winning the DMA Gold Award for Best Customer Acquisition in 2017 for her team’s work with the National Trust. Although getting her Blue Peter badge is a close second in terms of key life achievements.

She’s also an identical, mirror image twin!

Owen Taylor

Business Director

As business director Owen heads up some of our key client accounts, planning and delivering integrated campaigns for successful product launches, acquisition and retention.

He works with multiple charity clients, including Macmillan, Scope, VSO and Alzheimer’s Society as well as commercial clients such as Echo.

Owen has over 15 years’ experience in planning and managing marketing campaigns for a range of brands across both agency and client-side.

His powers of persuasion also extend beyond the word of media, having been part of a team that won investment for a business idea on the show Dragons Den!

Catherine Falla

Head of HR

Catherine joined Medialab in 2020 to head up the company’s HR and Recruitment department. Her role as Head of HR is to lead all things people related, and above all, ensuring we weave our values and unique family culture into everything we do, with a focus on retaining and growing our brilliant, talented team.

Catherine has over 16 years of experience working in the creative, advertising and media industries and has led talent teams in large network agencies such as WPP’s Grey London and run HR for leading independent marketing agencies such as iCrossing and The Engine Group.

Outside of work, she lives by the mantra of ‘yoga, eat, sleep’ (when she can fit those things in, between raising two small children!)

Steve Parker

Executive Director

As Executive Director at Medialab, Steve builds and maintains strong, transparent media owner partnerships, and supports across a number of different client accounts.

Steve Parker is most notable for his 20 year career within Publicis Groupe, where he rose to co-CEO at Starcom Media Group UK before relocating to Dubai to help create Publicis Media as CEO of Middle East & North Africa.

With a track record of new business success and developing digital based performance marketing units, he is a highly respected leader within the media industry. Steve is also a keen runner, and recently completed an Ultramarathon.

Alf Cowan

Business Director

As one of our senior planners and client lead Alf is responsible for media strategy, campaign delivery and strategy innovation.
He leads some of our key charity client accounts, including Scope, Friends of the Earth, Alzheimer's Society and RNLI.

Alf has over 15 years’ experience in online and offline marketing in the charity sector, having held in-house marketing roles at Friends of the Earth and Shelter.

He holds the Medialab record for posting the most cat memes on Workplace and is a huge fan of Bill Murray… so much so that he has a framed picture of him above his fireplace!

Glyn Franklin

Data Intelligence Director

Glyn joined our data division, Apollo (previously DataLab), way back in 2003.

As one of our chief data gurus, Glyn is continually working with the Data Engineers, Scientists and Analysts to help develop our data capabilities, processes and automations to enhance Medialab’s data offering for clients. He works across the planning, design, development and implementation of large-scale, bespoke data solutions for our customers and Apollo.

Prior to joining Medialab, Glyn worked as a senior software engineer for clients such as Microsoft, Canon and Sony.

He’s also a whizz on the running track, having run the 100m race in 11.33 seconds. The Olympic qualifying time for London 2012 was 10.18 seconds in the men's race and 11.29 seconds for women, so not far off!

Matthew Semple

Business Director

As senior account director Matthew leads some of our key client accounts, including Age UK, Alzheimer’s Research UK, Smile Train and Woodland Trust.

An experienced planner across offline and online channels, he takes a media neutral approach to planning client campaigns and is always focused on maximum effectiveness.

Matthew is also a self-confessed data geek who loves to get stuck into data visualisation in tools such as Tableau or Medialab’s Apollo.

Elle Hill

Director Of Digital Performance

Elle is one of lockdown joiners. As director of digital performance she heads up our digital enabler team who help drive our digital growth and advancing our strategy.

Elle has a varied digital career, starting in PPC as Merkle | Periscopix before heading to Zenith where she worked across many large clients such as Aviva, Mercedes, Next and Oracle. She then went to work for Dragons Den star Touker Suleyman where she was Head of Marketing for Hawes & Curtis and consulting on the start ups that made it through the show.

When she's not geeking out on digital & audience strategies you'll find Elle doing some form of sport or cooking up a storm for friends.

Charlotte Beresford

TV Planning Director

Charlotte joined our broadcast division in 2017 to help evolve our TV planning offering. She oversees the performance TV planning and ensures we always achieve the best possible ROI for our clients.
Charlotte brings a wealth of TV experience, having worked in the industry for over 20 years in senior agency roles and her own successful media consultancy. She’s worked with a wide range of clients across the commercial and not-for-profit sectors.

As well as her passion for TV, she also loves shopping around for a great deal… so much so in fact that she’s been an Ebay queen since 2002!

James Taylor

Campaign Director

As campaign director, James works across our account teams to ensure our clients receive the very best client service from Medialab.

He works with a wide range of clients including Great Ormond Street Hospital, PETA, St Mungo’s and is a key member of our DMA Gold Award-winning National Trust account team.

James has over 25 years’ experience in media planning with specialist experience in offline channel planning.

He’s a firm believer that ‘the early bird catches the worm’ and is always here bright and early to open the Medialab office!

Join the team!

We’re a close-knit, friendly team who share results and celebrate success together. If you like the sound of fast career progression and lots of development opportunity, working with a lovely bunch of people, come join us!

Get in touch

Want to chat about a role that is not currently listed? We are always interested in hearing from talented professionals looking to join our ever-expanding team. If you have experience in areas such as Account Management, Planning and Buying or Data capabilities, and would like to work with us – Send us your CV.